Â If you have questions or concerns regarding this statement, you should first contact us at 02 4956 6400.
Â Collection of Information
In order to use the Newcastle's Pudding Lady website, we may require information from you in order toÂ provide the best service possible.Â
All correspondence may also be collected and stored, particularly in regard to sales, support andÂ accounts, including Email.Â
Any information collected by Newcastle's Pudding Lady is collected via correspondence from you or yourÂ company. This may be via the telephone, Email, mail, fax or directly through our website.Â
Use of Collection Information
Any details collected from Newcastleâ€™s Pudding Lady customers is required in order to provide you with ourÂ products and/or services, and a high level of customer service.
Correspondence is recorded in order to provide service references, and to assist in our staffÂ development.Â
Storage of Collected Information
The security of your personal information is important to us. When you enter sensitive informationÂ (such as credit card numbers) on our website, we encrypt that information using secure socket layerÂ technology (SSL).Â When Credit Card details are collected, we simply pass them on in order to beÂ processed as required. We never permanently store complete Credit Card details.Â
We follow generally accepted industry standards to protect the personal information submitted to us,Â both during transmission and once we receive it.Â
If you have any questions about security on our Website, you can email us at email@example.com.Â
Access to Collected Information
If your personally identifiable information changes, or if you no longer desire our service, you mayÂ correct, update, delete or deactivate it by emailing us at firstname.lastname@example.org.
If you purchase a product or service from us, we may request certain personally identifiableÂ information from you. You may be required to provide contact information (such as name, Email, andÂ postal address) and financial information (such as credit card number, expiration date).Â
We use this information for billing purposes and to fill your orders. If we have trouble processing anÂ order, we will use this information to contact you.
Newcastle's Pudding Lady uses personally identifiable information for essential communications, such asÂ Emails, accounts information, and critical service details. We may also use this information for otherÂ purposes, including some promotional Emails.Â If at any time a customer wishes not to receive suchÂ correspondence, they can request to be removed from any mailing lists by emailing us atÂ email@example.com.Â
You will be notified when your personal information is collected by any third party that is not ourÂ agent/service provider, so you can make an informed choice as to whether or not to share yourÂ information with that party.
Newcastle's Pudding Lady may at its discretion use other third parties to provide essential services on our siteÂ or for our business processes. We may share your details as necessary for the third party to provide thatÂ service.Â
These third parties are prohibited from using your personally identifiable information for any otherÂ purpose.Â
Newcastle's Pudding Lady does not share any information with third parties for any unknown or unrelated uses.Â
We reserve the right to disclose your personally identifiable information as required by law and whenÂ we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding,Â court order, or legal process served on our Website.
Links on the Newcastleâ€™s Pudding Lady site to external entities are not covered within this policy. The termsÂ and conditions set out in this privacy statement only cover the domain name of http://www.puddinglady.com.au.